Privacy Policy

1. Introduction

ProLayer Digital ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit prolayerdigital.com or engage our consulting services, how we use it, how we protect it, and your rights regarding it.

By using our website or services, you consent to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide

When you submit our contact form, sign an engagement agreement, or otherwise communicate with us, you may provide:

• Name and contact information (email, phone, company)
• Project details and business information
• Billing and payment information (processed by third-party providers)
• Any other information you voluntarily share

2.2 Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and approximate location
• Browser type, device type, and operating system
• Pages visited, time spent, and referral source
• Cookies and similar tracking technologies (see Section 6)

2.3 Information from Service Engagements

During consulting engagements, we may receive access to client systems, data, and credentials necessary to perform the services. This information is treated as confidential and governed by the engagement agreement and Section 4 of this policy.

3. How We Use Your Information

We use collected information to:

• Respond to inquiries and communicate about potential engagements
• Deliver consulting services and project deliverables
• Process payments and manage billing
• Improve our website, services, and user experience
• Send relevant updates about our services (you may opt out at any time)
• Comply with legal obligations and enforce our agreements

We do not sell, rent, or trade your personal information to third parties.

4. Confidentiality of Client Data

Information accessed during the course of consulting engagements is treated as strictly confidential. We will not disclose, share, or use client data outside the scope of the engagement without explicit written consent, except where required by law.

Engagement-specific confidentiality terms supersede this section where applicable.

5. How We Share Information

We may share information only in these limited circumstances:

• Service Providers: Trusted vendors who help us operate (hosting, email delivery, payment processing, analytics). These providers are bound by confidentiality obligations.
• Legal Requirements: When required by law, subpoena, or to protect our legal rights.
• Business Transfers: If ProLayer Digital is involved in a merger, acquisition, or asset sale, your information may be transferred.
• With Your Consent: Any other sharing requires your explicit permission.

6. Cookies and Tracking

Our website uses cookies and similar technologies to:

• Maintain basic site functionality
• Analyze website traffic and performance (e.g., Google Analytics)
• Remember user preferences

You can control cookies through your browser settings. Disabling cookies may limit site functionality.

7. Data Security

We implement reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, or destruction. These include encryption in transit (HTTPS), access controls, and secure third-party providers.

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security and recommend you use caution when transmitting sensitive information.

8. Data Retention

We retain personal information only as long as necessary for the purposes described in this policy or as required by law. Engagement records are typically retained for seven (7) years for tax, legal, and reference purposes.

9. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal exceptions)
• Opt out of marketing communications
• Request a copy of your information in a portable format

To exercise these rights, contact us using the details in Section 13.

10. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will delete it promptly.

11. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last Updated" date. Material changes will be communicated via email when reasonably possible.

13. Contact Information

For questions about this Privacy Policy or to exercise your rights, contact: